Privacy Policy

This Privacy Policy describes how our company, operating this online platform for telecom comparison and remote work solutions in Spain, collects, uses, and protects your personal data. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data We Collect

We collect information to provide and improve our service. The types of data we collect depend on how you interact with our site:

Usage Data: Information about how you access and use our service. This may include your IP address, browser type, operating system, pages viewed, features used, the time and date of your visit, and other diagnostic data.

Technical Data: Information about the device and network you use to access our service.

Query Data: Information related to the search criteria you enter on our platform (e.g., desired data amount, provider preferences), which helps us provide relevant comparisons. This data is typically processed in an aggregated or anonymized form where possible.

Communication Data: If you contact us directly (e.g., via a contact form if available), we may collect information you provide in your communication.

We do not typically collect sensitive personal data unless voluntarily provided by you in a communication.

2. How We Use Your Data

We use the collected data for various purposes:

  • To provide and maintain our service, enabling you to compare telecom plans effectively.
  • To improve, personalize, and expand our service.
  • To understand and analyze how you use our service and identify trends.
  • To detect, prevent, and address technical issues.
  • To communicate with you if you contact us (e.g., to respond to inquiries).

3. Legal Basis for Processing (Under GDPR)

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the data we collect and the specific context in which we collect it. We may process your personal data because:

  • The processing is necessary for our legitimate interests (e.g., operating and improving our service, conducting analytics), provided your fundamental rights and freedoms do not override those interests.
  • You have given us consent to do so (e.g., for optional cookies, if applicable).
  • We need to comply with a legal obligation.

4. Data Sharing

We may share your data with third parties in the following situations:

Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., hosting, analytics). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws: We may disclose your data where required to do so by law or in response to valid requests by public authorities.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including business analysis and reporting.

We do not sell your personal data to third parties.

5. Data Security

We use administrative, technical, and physical measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the following rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the physical address provided below. Please note that we may ask you to verify your identity before responding to such requests.

You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by postal mail at:

Gran Via de les Corts Catalanes 583
Barcelona
08011
Spain

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